Veterinary Receptionist

Alliance Animal Health•Edgartown, MA

19d•$19 - $22•Onsite

About The Position

Since 1977, Vineyard Veterinary Clinic has been proudly serving pets and families in Edgartown, MA. We’re a 3-doctor practice caring for dogs, cats, and exotics, with a unique mix of general practice year-round and urgent care during the busy summer season. Located on beautiful Martha’s Vineyard—just steps from downtown and right on the public transit route—we offer a supportive team environment where doctors and techs share overnight on-call shifts and every day brings variety. If you’re looking to grow your skills, make a difference in the community, and enjoy island life, Vineyard Veterinary Clinic is the place for you! Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. As a part of the Alliance Animal Health family, you’ll have opportunities to progress clinically and professionally through education and leadership training.

Requirements

Veterinary experience preferred, but not required for the right motivated applicant
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Employment is contingent upon verification of authorization to work in the U.S. in accordance with federal law (Form I-9).

Responsibilities

Maintain the visual appeal or the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)