Veterinary Receptionist

Londonderry Animal Hospital • Middletown, PA

12d • $17 - $18

About The Position

Londonderry Animal Hospital is hiring a part-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission to provide our patients with high-quality, compassionate medical care, expect to be supported in your work and home life with: Employee pet discount because we know your pets are family, too. 401(k) with a generous company matc h to help you invest in your future while you care for pets today. Employee referral bonus . Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Salary: $16.50 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: This is a part-time position averaging 20 hours per week. About Londonderry Animal Hospital Londonderry Animal Hospital, located in Middletown, PA, provides comprehensive veterinary care, treating pets as part of the family. They offer a wide range of services, from routine wellness exams to more specialized care, ensuring pets receive the best treatment. With a dedicated and experienced team, the hospital focuses on high-quality care in a welcoming environment, emphasizing the health and well-being of pets while fostering strong client relationships.

Requirements

• Previous experience as a veterinary receptionist or medical office assistant is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests.
• Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Benefits

• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company matc h to help you invest in your future while you care for pets today.
• Employee referral bonus . Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed