Veterinary Receptionist

VCA Animal Hospitals•Fredericksburg, VA

1d•$18 - $19•Onsite

About The Position

VCA Chancellor Animal Hospital is a 2 doctor primary care practice in beautiful Fredericksburg, VA. We are an AHAA accredited hospital that is equipped with state-of-the-art technology and our entire team that is committed to providing the best preventive care and treatments available. We are seeking an enthusiastic, experienced, like-minded individual to join the team. Among the reasons to consider joining VCA Chancellor We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. As the face of VCA Chancellor, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Scheduling and confirming appointments. Placing outbound calls for follow-ups and reaching out to prospective clients. Presenting and explaining fees, including processing payments. Recommending, selecting, and obtaining products and services, including prescriptions. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside. Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.

Requirements

Experienced Veterinary Receptionist

Responsibilities

Greeting visitors
Answering telephones
Guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
Managing medical records, charts, reports and correspondence
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside

Benefits

Leadership opportunities
Access to the people and financial resources of a large veterinary community
WOOF University, offering abundant of training in a variety of topics
Generous employee pet care discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
Competitive wage
Medical, Dental & Vision insurance
Opportunity to teach and mentor
401(k)
Free wellness subscriptions (Head Space)
Life and Long Term Disability insurance
Paid Parental leave
Paid vacation/sick days
Generous employee pet discounts