Veterinary Receptionist

Alliance Animal Health•Bedford, NH

1d•Onsite

About The Position

Bedford Veterinary Medical Center is a state-of-the-art, multi-doctor hospital providing personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in Southern New Hampshire. They focus on high-quality medicine with utmost care and compassion, offering services such as annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, an in-house pharmacy, surgery, urgent/immediate care, and acupuncture. The hospital is supported by an experienced staff and is well-equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. Their sister hospital, Lowell Road Veterinary Center, provides rehabilitation services. The center aims to create a comfortable, family-like experience for clients and pets. Located in tax-free Southern New Hampshire, the area offers beaches, mountains, and city life, making it ideal for outdoor enthusiasts and families. The Veterinary Receptionist role involves maintaining the reception area's visual appeal, greeting clients and patients, addressing concerns, managing communications, scheduling appointments, and processing payments. Receptionists are expected to provide compassionate emotional support to clients and be comfortable with various medical outcomes.

Requirements

Experienced Receptionist with a minimum 2-3 years experience
Compassionate
Calm
Team Player
Multi-Tasker
Strong Communicator
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Must be comfortable with various medical outcomes

Nice To Haves

1-2 years veterinary experience preferred

Responsibilities

Maintain the visual appeal or the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses