Veterinary Receptionist (Part-Time)
About The Position
At Wilkes County Veterinary Services, we proudly serve the pets and people of our community with compassionate, personalized veterinary care. As our clinic continues to grow, we are seeking a Part-Time Client Service Representative (CSR) / Veterinary Receptionist to be the welcoming face of our practice. If you enjoy working with people, creating exceptional client experiences, and supporting a team that truly cares—this could be the perfect opportunity for you! Our Client Service Representatives are the first and last impression for every client visit. In this role, you’ll support both our clients and veterinary team by creating a smooth, efficient, and welcoming environment. This is an ideal position for someone who thrives in a fast-paced setting, excels at multitasking, and has a genuine passion for helping both people and animals. 🐶
Requirements
- Previous customer service or receptionist experience required
- High school diploma or GED required
- Comfortable with computers, scheduling systems, and multi-line phone systems
- Excellent verbal and written communication skills
- Friendly, professional, and approachable demeanor
- Strong organizational and multitasking abilities
- Compassion for animals and empathy for their owners
- Dependable, punctual, and detail-oriented mindset
Nice To Haves
- Veterinary or medical office experience highly preferred
Responsibilities
- Greet clients and their pets warmly, check in appointments, and deliver a friendly, professional front desk experience
- Answer calls, schedule appointments, respond to general inquiries, and relay messages to the veterinary team
- Coordinate bookings, confirmations, and follow-up reminders using veterinary software
- Handle invoicing, process payments, and review estimates with transparency and care
- Maintain accurate client and patient records and ensure proper documentation
- Provide basic education on services, vaccinations, and post-visit instructions
- Work closely with veterinary staff to ensure efficient patient care and communication
- Help maintain a clean, organized, and welcoming reception area
Benefits
- Competitive hourly pay based on experience
- On-the-job training and skill development in veterinary medicine
- Employee discounts on veterinary services and products
- Supportive, team-oriented work environment
- Opportunities to grow within the veterinary field
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
