Veterinary Practice Manager
About The Position
North Reading Veterinary Clinic is an established, full-service, small animal hospital located in North Reading, Massachusetts. We see dogs and cats Mondays through Saturdays. Our staff provides services such as comprehensive medical care, digital radiography, routine and orthopedic surgical care, dental prophylaxis with radiography, mass removals, ultrasounds, in-house lab work/diagnostics, and more. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Located off the Ipswich River, just outside of Boston, North Reading, Massachusetts has a lot to offer visitors and residents alike. Ipswich River Park is a stunning 49-acre site including a conservation area, restored wetlands, walking paths, sports fields and courts, playgrounds, and more. The city is known for being one of the best places to live in Massachusetts and has highly rated schools. Our proximity to Boston allows residents to enjoy everything new and old, including historical landmarks, fine dining, theatres, breweries and more. Outdoor enthusiasts enjoy whale watching, boating, fishing, hiking and more! There's so much to do, we're sure you'll want to stay!
Requirements
- Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
- Saturday rotation is required
- knowledgeable in veterinary medicine terminology and how to run a veterinary hospital
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
- Open availability with flexibility to change hours based on hospital’s needs
Responsibilities
- Manage all aspects of veterinary practice operations, including staffing, scheduling, and inventory control
- Recruit, hire, train, and supervise office staff; conduct performance evaluations and address employee concerns
- Ensure compliance with hospital policies, including DEA/Controlled Substances and OSHA regulations
- Oversee financial operations, including payroll, budgeting, and vendor relationships
- Maintain accurate patient records and ensure proper use of veterinary terminology
- Provide excellent customer service, addressing pet owners' questions and resolving complaints promptly
- Coordinate with veterinary staff to ensure efficient patient care and emergency response
- Implement marketing strategies to attract new clients and engage with the local veterinary community
- Manage inventory, including controlled drugs, to maintain adequate stock levels and cost-effectiveness
- Perform other duties as assigned by veterinary regional manager
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
