Veterinary Financial Coordinator

Ethos Veterinary HealthWaukesha, WI
$18Onsite

About The Position

WVRC Waukesha is looking for full-time Financial Coordinator to join our Emergency and Specialty Hospital! This position requires a basic understanding of medical knowledge as explaining treatment plans to clients is fundamental to the job. The ideal candidate is comfortable with client service and has medical knowledge, a perfect position for a client service specialist working in general practice who is looking to work in a specialty environment. While experience is ideal, we will train the right candidate! About the Job: We are looking for an energetic “people person” for our hospital to communicate financial updates to clients and create treatment plans. Our ideal candidate will possess excellent communication skills and the ability to discuss financial obligations with clients, act as a client-pet advocate and update various doctors and technicians regarding client’s financial situation and the client’s goals for the pet’s treatment.

Requirements

  • Minimum of 1 year of customer service experience in a healthcare setting (veterinary experience preferred but not required)
  • Minimum of 1 year accounting experience
  • Ability to work in a collaborative environment
  • Commitment to develop long-term relationships with colleagues, clients, and community
  • Excellent communication and organizational skills
  • Advocate for patient care
  • Ability to multi-task and thrive in a fast-paced environment

Responsibilities

  • Joining the health care team as the client's advocate for hospitalized patients.
  • Entering all services into the hospital information system (client invoice).
  • Preparing updated financial treatment plans and reviewing the financial portion of the doctor's recommendations with clients.
  • Calculating and collecting additional deposits as necessary
  • Assist Client Care Specialists with processing payment balances due on check out
  • Be a point person for insurance claim submission and applications for 3rd party lenders (care credit, etc).
  • Involvement in the Accounts Receivable process.

Benefits

  • Onsite Veterinary Social Worker available to employees & clients
  • Extensive training to all new (and existing) employees with our Learning & Development Trainers to advance their skills and career
  • Referral Bonuses
  • Being a part of a team of elite professionals who prioritize the needs of their patients
  • Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.
  • For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
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