Memorial Veterinary Hospital - CSR

VetEvolve • Dickson City, PA

1d

About The Position

VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page!
At Memorial Veterinary Hospital located in Dickson City, Pennsylvania, we are dedicated to health and happiness of all the pets that share and enrich our lives. We promise to treat every client like family and every patient like he or she were our own beloved pet. We serve companion animals, and have a sister hospital in Throop that sees GP and Urgent Care cases as well only 12 minutes away!
Veterinary Customer Service Representative – Patient Care Focused Practice
We are seeking a friendly, organized Veterinary Customer Service Representative to join our busy, multi-doctor veterinary practice. As the first point of contact for our clients, you will play a key role in creating a welcoming environment while helping ensure our patients receive exceptional care.

Requirements

• Excellent customer service and communication skills
• Ability to multitask in a fast-paced, high-volume practice
• Strong attention to detail and organizational skills
• Comfortable handling sensitive situations with empathy and professionalism

Nice To Haves

• Veterinary or medical reception experience preferred, but not required

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, schedule appointments, and manage multiple doctor schedules
• Check patients in and out, process payments, and maintain accurate records
• Communicate clearly with veterinary technicians and doctors to support patient care
• Provide clients with information about services, medications, and follow-up care
• Maintain a clean, organized, and compassionate front desk environment

Benefits

• A collaborative team environment in a large, multi-doctor practice
• The opportunity to make a meaningful impact on patient care and client experience
• Competitive pay and benefits (based on experience)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed