Veterinary Customer Service Representative

C. C. Veterinary Hospital•Columbia City, IN

About The Position

We’re looking for a friendly, energetic, and organized Veterinary Customer Service Representative to be the welcoming face (and voice!) of our practice. This role is perfect for someone who thrives in a fast-paced environment, loves helping others, and wants to make a real difference in the lives of pets and their families. 💛 What You’ll Do: You’ll play a huge role in shaping each client’s experience — and we truly value that. 🌟 We’re Looking For Someone Who: If you’re ready to be part of a team that truly cares — about pets, clients, and each other — we can’t wait to hear from you. Apply today and help us make tails wag every day! 🐶🐱

Requirements

Is able to work full time (+35 hours)
Has a genuine love for animals and the people who love them
Communicates clearly and kindly
Stays calm and professional in busy or emotional situations
Enjoys multitasking and staying organized

Nice To Haves

Has previous veterinary or medical front desk experience (preferred, but the right personality goes a long way!)

Responsibilities

Greet clients and their pets with warmth and compassion
Answer phones and schedule appointments efficiently
Provide clear, supportive communication during both happy and stressful moments
Process payments and maintain accurate records
Work closely with our veterinary team to ensure a smooth, positive experience for every visit
Help create a welcoming, organized, and upbeat clinic environment