Veterinary Customer Service Representative - Columbia, IL

Mueller Veterinary Services•Columbia, IL

1d•Onsite

About The Position

Mueller Veterinary Services is Hiring a Veterinary Customer Service Representative! Position Details Role: Veterinary Customer Service Representative Status: Full-time Salary: Negotiable and based on experience Schedule: Monday - Friday 8:00 AM - 6:00 PM, rotating Saturdays Mueller Veterinary Services is looking to add a friendly and dedicated full-time Customer Service Representative to our welcoming hospital team. We are a 4-doctor mixed animal practice located in Columbia, IL, 30 minutes south of St. Louis. Our team is passionate about their work, and we are incredibly close; we have created a family-like atmosphere and an enjoyable work environment. Our skilled and tight-knit team is dedicated to our patients, clients, and community. Our CSR is the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service. We are seeking a hard-working and enthusiastic CSR to our team as we grow. We are compassionate, caring, and devoted to the best individualized care we can provide for our clients and patients. A love of animals and a customer service background is a great fit for this position. We take employee wellbeing seriously and offer competitive compensation and benefits, including:

Requirements

Animal health knowledge
A love of animals
Customer service background

Responsibilities

Managing multiple phone lines
Booking appointments
Greeting clients
Processing payments
Ensuring that the reception area is clean and comfortable for clients.

Benefits

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program