About The Position

We are seeking a seasoned and compassionate Client Service Representative (CSR) with proven veterinary front-desk experience to join our general practice hospital. This role is designed for a confident, service-driven professional who excels in a fast-paced medical environment, leads by example, and is committed to delivering a consistently exceptional client experience at every interaction. This is a part time position.

Requirements

  • Minimum of 1 year of experience as a Client Service Representative in a professional setting
  • Excellent communication, organizational, and problem-solving skills
  • Ability to multitask and remain calm in a busy, emotionally charged environment
  • Strong computer skills and experience with practice management software
  • A positive attitude, strong work ethic, and commitment to teamwork

Responsibilities

  • Connect patients to doctors
  • Deliver consistent, high-quality client experiences
  • Serve as a role model for professionalism, empathy, and hospital standards
  • Maintain accurate medical records, client communication, and payment processing
  • Uphold hospital policies, procedures, and culture

Benefits

  • Competitive compensation based on experience
  • Opportunities for professional growth and leadership development
  • A supportive, team-oriented work environment
  • Employee pet care benefits and discounts
  • Group health, dental, and vision insurance with company contribution
  • 401(k) with company matching
  • Paid time off
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