Veterinary Assistant
About The Position
VCA Shaker Animal Hospital has opportunities available for Veterinary Assistants to join our team in Latham, NY. VCA Shaker Animal is the perfect environment to explore and expand your veterinary skills and support the medical team. The successful candidate will share our commitment to delivering the highest quality patient care with exceptional client service. Why join the VCA Shaker team? We are passionate about supporting Veterinary Assistants and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a career veterinary medicine has to offer. We create and support an inclusive work environment where you can focus on your growth, your happiness, and the patients you serve. As a member of the VCA team, you will help create and maintain a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. Whether you are a seasoned Veterinary Assistant or a Technician in training, we want you to use the knowledge that you’ve invested your time and talent in.
Requirements
- Previous experience or training/education working in a veterinary facility preferred.
- Must be friendly, outgoing, “people oriented.”
- Excellent communications skills.
- Must be capable of being cross-trained for front office receptionist duties that will be expected in the job.
- Telephone and computer skills are necessary.
- Must be a team player willing to learn new techniques and treatments and to accept change.
Responsibilities
- Ensure that clients and pets feel welcome and comfortable.
- Service as “Ambassadors” of creating and maintaining goodwill for the hospital.
- Build rapport with clients and pets.
- If there is a delay, keep clients informed of expected wait times.
- Must support reception staff by providing telephone support to ensure that clients’ calls and requests are being processed in a timely manner.
- Housekeeping and Maintenance of Hospital Care
- Compassionate nursing care is the top priority for all patients.
- Make certain all patients are kept clean and as comfortable as possible.
- Assist in treating hospitalized animals under veterinary supervision.
- Continuously monitor all patients admitted to the hospital.
- Ensure all patients are clearly identified including entry on hospital day sheet, cage card, and ID collar
- Flexibility in working hours is required to ensure that the job is done properly.
Benefits
- Access to the people and financial resources of a large veterinary community
- Leadership opportunities
- Career development programs
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- Tuition support and sponsorships
- Free wellness subscriptions (Head Space)
- Referral bonuses
- Competitive wage
- Medical, dental & vision insurance
- Life, long and short term disability insurance
- Paid parental leave
- Paid vacation and sick time
- 401(k)
- generous employee pet discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
