Veterans Student Support Coordinator

Westcliff University • Irvine, CA

8d

About The Position

Westcliff University seeks a highly organized and detail-oriented individual to join our team as a Veterans Coordinator. As part of the Student Services department, the Veterans Coordinator will play a crucial role in assisting and supporting military veterans and their dependents in navigating the educational process and accessing their entitled benefits. The primary responsibilities of this position include verifying benefits, developing education plans, and completing academic worksheets. The successful candidate will have a strong commitment to providing exceptional service to our student veterans and ensuring their successful transition into higher education.

Requirements

• Knowledge of veterans' benefits programs, including the GI Bill® and related regulations, is essential.
• Strong organizational skills and attention to detail, with a proven ability to manage multiple tasks and prioritize effectively.
• Excellent interpersonal and communication skills, both verbal and written, to effectively engage with student veterans, university staff, and external stakeholders.
• Proficient in utilizing computer applications and student information systems for record-keeping and reporting purposes.
• Sensitivity to the unique needs and experiences of military veterans and their dependents, along with a commitment to providing exceptional service and support.
• Track record of proactive and solution-focused customer service approach.

Nice To Haves

• Bachelor's degree in a related field (e.g., education, counseling, social work) is preferred.
• Previous School Certifying Official (SCO) experience preferred.
• Experience working with military veterans, preferably in an educational setting, is highly desirable.

Responsibilities

• Serve as the primary point of contact for student veterans and their dependents, assisting them with the certification process for educational benefits (e.g., GI Bill® benefits, Veteran Readiness and Employment, California Department of Rehabilitation, tuition assistance programs).
• Collaborate with university departments and external agencies to gather the required documents to ensure accurate and timely submission of benefit certification requests.
• Maintain up-to-date knowledge of federal, state, and institutional policies and regulations related to veterans' benefits.
• Assist student veterans in developing individualized education plans to meet their academic and career goals.
• Provide guidance on course selection, credit transfer, and degree requirements, ensuring compliance with veterans' benefits regulations.
• Conduct regular meetings with student veterans to review their progress and make adjustments to their education plans as needed.
• Coordinate and conduct New Student Orientation for Military/VA students
• Coordinate and facilitate VA week for in-person attendance requirements
• Prepare and maintain academic worksheets for student veterans, documenting their progress towards degree completion.
• Collaborate with academic advisors, faculty, and other relevant university personnel to ensure accurate and up-to-date recording of students' academic achievements.
• Monitor academic standing and progress, identifying potential challenges and providing appropriate interventions or referrals to support services.
• Offer personalized support and advocacy to student veterans, addressing their unique needs and challenges throughout their educational journey.
• Connect student veterans with resources and services available on and off-campus, including counseling, disability support, career services, and community organizations.
• Foster a supportive and inclusive environment that recognizes the contributions and experiences of student veterans.
• Monitor student enrollment and academic progress to ensure program completion and academic success.
• Maintain comprehensive and accurate records of student veterans' certifications, education plans, academic worksheets, and other relevant documentation.
• Generate reports and provide data analysis as needed to monitor program effectiveness and ensure compliance with reporting requirements.
• Participate in professional development activities to stay abreast of current trends, best practices, and regulatory changes in veterans' education benefits.
• Weekly in-person outreach to local Non-profit organizations, Community Colleges, and Military-related events.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level