Veterans Services Office Assistant

Alamosa County • Alamosa, CO

4d • $18 • Onsite

About The Position

The Veteran Services Office Assistant provides front-office administrative support to the County Veterans Service Office. This role supports scheduling, phone coverage, document handling, records management, and community outreach coordination. Work involves confidential personal information and requires professionalism, accuracy, and dependable follow-through.

Requirements

• Resident of the State of Colorado
• Veteran of the United States Armed Services
• High school diploma or GED
• 1+ year in an office, administrative, reception, or customer service role (or equivalent)
• Strong phone etiquette, clear writing, and attention to detail
• Proficient with email, calendars, PDFs, scanning/copying, and basic spreadsheets
• Ability to handle confidential information with discretion
• Must be able to pass a pre-employment drug screen and background check
• Valid Colorado Driver’s License

Nice To Haves

• Experience in a public-facing office (county/state/nonprofit/medical/legal)
• Familiarity with veteran services, benefits navigation, or community resource coordination
• Bilingual (Spanish) preferred
• Experience supporting a high-volume scheduling environment

Responsibilities

• Answer phones, route calls, take accurate messages, and assist walk-ins with a respectful, service-oriented approach
• Schedule appointments, confirmations, reminders, and follow-ups; maintain an orderly calendar
• Prepare, organize, scan, copy, and upload documents; maintain accurate digital and paper files
• Track incoming/outgoing paperwork; verify documents are complete and properly labeled
• Maintain confidentiality of client information and records; share information only with authorized parties
• Assist with outgoing submissions (mail/fax/upload), including cover sheets and basic quality checks; maintain copies of items sent
• Support outreach activities as needed (event scheduling, flyers, partner emails/calls, sign-in sheets, and follow-up)
• Maintain office supplies and basic tracking/logs; provide general administrative support as assigned
• Occasional evening/weekend outreach events may be required

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED