Veterans Program Supervisor

Archdiocese of St. Louis•St. Louis, MO

About The Position

Catholic Charities of the Archdiocese of St. Louis through our service line St. Patrick Center, is hiring a St. Louis Area Coordinator. This role supports the SSVF program by leading weekly staff meetings, providing guidance, and training new and current team members. It represents the program in local Continuum of Care and veteran-focused community meetings while promoting SSVF services to partner agencies. The position assigns prospective veterans to staff for assessments and ensures all files, case notes, and HMIS data meet VA and CoC compliance standards. It conducts regular file reviews, assists with case management when needed, and may carry a small caseload. Additional duties include approving timesheets, managing mileage reimbursement, and tracking program spending with accurate accounting codes. The role also maintains a company vehicle and meets regularly with the SSVF Manager to support program operations. Other responsibilities may be assigned as needed to ensure effective veteran services. The core working hours for this role are Monday through Friday 8:00am to 4:30pm

Requirements

Bachelor’s degree required, BSW preferred and/or 4 to 6 years equivalent professional experience considered
Veteran status preferred
Knowledge of housing and community resources in specified region
Requires driver license (MO residents require a Class E)
Requires reliable transportation and valid and current auto insurance
Residence within the specified region preferred but not required
Work a minimum of 37.5 hours a week
Previous experience as a supervisor preferred
Previous experience working with unhoused veterans preferred
Experience working with individuals with mental health and/or substance use concerns
Ability to communicate effectively with veterans, SSVF staff and community partners
Excellent computer skills
Exceptional time management and organization skills
Ability to multitask effectively and efficiently
Ability to work in fast-paced situations and meet deadlines
Ability to interview and hire quality staff
Strong budgeting skills

Responsibilities

Meet weekly with staff to implement program changes and provide guidance on veteran issues
Responsible for training new and current staff in the specified region.
Attend local Continuum of Care meetings and related veteran meetings as needed
Educate community partners about the services SSVF provides
Assign prospective veterans to a SSVF staff for program assessment and/or enrollment
Make sure veteran files are compliant and case notes are being entered in a timely manner by the case managers
Conduct file reviews
Ensuring HMIS data is being entered correctly and in compliance with VA and CoC guidelines
Assist with case management responsibilities as needed
Maintain a small veteran caseload if necessary
Detailed knowledge and understanding of the SSVF grant
Approve staff timesheets and mileage reimbursement
Track program spending on agency P-card and provide accurate accounting codes
Responsible for maintaining a company vehicle
Meet with SSVF Manager on a regular basis
Other duties as assigned
Recruits, interviews, hires, and trains STL Area and Rural Counties staff.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with agency policy.