Veteran Service Officer
About The Position
The Veteran Service Officer (VSO) assists veterans and their dependents in applying for federal, state, and local veteran benefits and represents the Veterans Assistance Commission of Will County (VACWC) at outreach events throughout the community. This is a public-facing role requiring excellent customer service, strong interpersonal skills, and the ability to handle sensitive or complex situations with professionalism and empathy. This position requires moderately independent work and frequent coordination with federal, state, and local government entities. The VSO must achieve and maintain accreditation as a County Veterans Service Officer through the National Association of County Veterans Service Officers (NACVSO) with the U.S. Department of Veterans Affairs Office of General Counsel.
Requirements
- Honorably Discharged U.S. Armed Forces Veteran preferred.
- Working knowledge of computer programs and applications (e.g., Microsoft Office Suite).
- Minimum of three (3) years of experience in human services, counseling, social work, community services, or a related field.
- Must be able to meet and maintain all training and certification requirements for an Accredited Veteran Service Officer.
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What This Job Offers
Job Type
Full-time
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
