Veteran Service Care Coordinator

Marshfield Clinic Health System • Minocqua, WI

1d

About The Position

The Veteran Service Care Coordinator is a trusted member of the health care team as well as the Veteran community. This trusting relationship enables the Veteran Service Care Coordinator to serve as a liaison among Marshfield Clinic Health System (MCHS), Veterans Affairs, social services and the community to facilitate access to services for Veterans. The Veteran Service Care Coordinator assists with screening Veterans for unmet medical needs, social determinants of health, clinical quality indicators, mental health conditions, and connections to VA services to optimize care coordination and improve clinical outcomes. This individual functions as a member of the healthcare team by providing basic clinical, clerical, and technical support to assist Veteran patients.

Requirements

• High school diploma or equivalent.
• Completion of the following courses or the military equivalents: Medical Terminology Anatomy & Physiology or Body & function or Human Body in Health & Disease. Pharmacology
• Minimum of one-year experience working or volunteering with direct customer service experience in human services, healthcare, community outreach, health education, or related direct service and proficiency with written and verbal communication skills and Microsoft Office Suite.
• Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Nice To Haves

• Graduate of an accredited Medical Assistant program with American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) certified.
• Associate degree in wellness, health promotion, health education or related field and bilingual capabilities.
• Completion of military training: Medical Specialist (68W), Hospital Corpsman (HM), Aerospace Medical Service Specialist (4N0X1), Combat Medic (68W), Independent Duty Medical Technician(4NOX1C), Pharmacy Specialist (68Q), Pharmacy Technician (HM-8404, 4T0X1).
• Two years’ experience working in health and wellness or related field.
• Experience working with the needs of the Veteran population.
• Military service.
• Current AAMA or RMA certification.
• CHW Certification.
• Motivational Interviewing (MI) Certification, Certified Health Coach (CHC) through the National Society of Health Coaches (NSHC); Health Coach Certification through the American Council on Exercise (ACE); Health and Wellness Coach Certification through Well Coaches School of Coaching; or Coach Training Certification through Coaches Training Institute (CTI).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED