Veteran Peer Specialist (VSSR)

U.S.VETS•Long Beach, CA

10d•$22 - $25

About The Position

This position reports directly to the Social Worker or the Program Coordinator (dependent upon which program the position is assigned). With supervision, the Peer Specialist is responsible for providing guidance and services to veterans to achieve their highest level of independence and assists in the daily implementation of day-to-day basic residential services. Peer Specialists support veterans with life skills and any recovery issues to include listening, encouraging, coaching, empowering, and connect them to resources to meet their individual needs. This position is also responsible for coordinating and planning site-wide events with the onsite staff and Community Organizers at each site. This will aid in fostering a cohesive community through engaging activities, holiday-themed celebrations, and other ideas from the community itself

Requirements

High School Diploma required.
Valid driver’s license required. Must meet company insurance requirements and complete a provided driver training course.
Driver history report which meets company insurance requirements to drive company vehicle and complete a provided driver training course upon hire.
One year of experience in social services or related field preferred.
Knowledge of empowerment and self-advocacy techniques.
Experience working with homeless and/or veterans preferred.
Experience in a residential environment of persons with histories of homelessness with co- occurring mental health and substance abuse disorders
Experience facilitating support groups preferred.
Strong oral and written communication skills.
Professional manner and appearance.
Ability to work independently and within a team.
Ability to take direction.
Ability to work effectively with diverse group of clients, staff, and community members.
Computer proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel) and Internet and ability to use client tracking databases and electronic case records.

Nice To Haves

A veteran of the U.S. military or military-related family member is preferred.

Responsibilities

Ensures harmonious atmosphere within program by maintaining communication with and being liaison between the clinical staff and program staff and fostering the therapeutic community environment among clients
Establishes rapport and maintains a professional relationship and boundaries with clients and potential clients.
Coordinates individual and group services that help veterans achieve specific life and recovery goals and support success
Responsible for preventing or de-escalating any problematic behaviors among clients, including submitting Incident Reports to the Social Worker, Veteran Service Coordinator, Program Coordinator, or Lead Veterans Service Assistant concerning these events
Assists with maintaining compliance with VA, HUD, and other funder regulations and organization protocols in requesting third-party documentation and ensuring all program documentation is collected and maintained
Participates in case conferences, consultations, and staffing with appropriate staff.
Facilitates and/or participates in monthly Town Hall meetings.
Assists Case Managers in maintaining confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
Assists in quality management activities, data collection, and preparing reports
Attends scheduled team meetings and trainings
Maintains and submits time sheets, mileage logs, supportive service requests, and other required documentation accurately and in a timely fashion
Responsible for addressing client issues timely to ensure non-interruption of services
With supervision, facilitates peer-to-peer groups and life skills classes and assists with teaching daily living skills on an individual level to those with specific needs
Assists with monitoring program rent/participant fee compliance to assist clients in prioritizing housing
Identifies and utilizes community resources to meet client needs.
Transports clients to community medical, housing, errands, and other appointments and accompanies for peer support as needed
Coordinates therapeutic, social/recreational activities and outings
Performs other duties as assigned
Provide peer counseling, referrals, and advocacy to formerly homeless veterans
Facilitate peer groups during and after regular program hours to include cooking, arts, movie nights, and other activities as requested by veterans.
Monitor and engage tenants to respond to, assess, or report any identified issues requiring attention
Provide non-clinical support around access to substance use and mental health services
Ensure timely and accurate filing of progress notes using a web-based data system
Assist Veteran challenged with collecting/ hoarding
Assists with ensuring clients are accounted for daily through contact, bed check, and/or daily sign-in logs
Reviews and determines client eligibility for passes and communicates decision to Case Manager consulting as needed
Conducts toxicology testing of clients
Conducts room checks/inspections to ensure health and welfare of clients
Encourages and coordinates client participation in program activities based on the client’s program track/model and goals
Maintain and post calendar monthly of meaningful activities for clients to include at least 2 activities/classes per week and a monthly Town Hall meeting
Facilitate two shuttle van runs per week to the VA and grocery store
Coordinates services and provides information and referral to both U.S.VETS services/programs and resources in the general community
Under supervision and direction of U.S.VETS, acts as liaison with Property Management team of housing facility in which LTSH clients live. May assist with resident lock-outs and contacts property personnel for major property issues
Seeks support from Clinical staff as needed for crisis intervention and other therapeutic intervention
May report directly to the Clinical Director.
Undergraduate in social sciences or related field preferred but will consider candidate attaining degree in social sciences or related field.
Minimum of one year of direct practice (paid or volunteer).
Maintains hours that are conducive to client needs (evenings and weekends will be required).
For Houston site: ensures compliance with Texas Veterans Commission (TVC) grant requirements.
Provide identification of and pre-screening for eligibility of potential applicants to include Rapid Resolution (Diversion)
Participate in Stand Downs and other VA/community outreach activities
Provide peer support, mentoring, and coaching to participants in the SSVF or other Rapid Rehousing programs through assistance in navigating and accessing veteran and mainstream resources
Provide assistance in the processing and submission of applications for housing
Monitor and document participation, progress, referrals, and services provided to participant
Provide direct support to the Case Management team as needed during the housing search and placement process. Such assistance may include accessing moving costs, rental monies, and other basic household items for the client
Provide tenant education including tenant rights and responsibilities, housing discrimination and communication with landlords
Conduct wellness checks and home visits as needed
Conducts HQS Inspections on units prior to move in
Maintain working relationships with community agencies to provide comprehensive services to participants
Maintain working relationships with veteran serving organizations
Attend in-service trainings and outside conferences/workshops, as requested by the Program Coordinator
Collaborates with and may report to the Income & Benefits Specialist or directly to the Clinical Director to assist clients with applying for and navigating the benefits acquisition process.
Transports and accompanies clients to benefits appointments with VA, Social Security, etc.
Assists clients in creating and adhering to a personal budget to include making rent payments on time to prioritize housing
Reports directly to the VPAN Team Leader rather than the Veteran Service Coordinator
Must complete approved Peer Certification, Risk Mitigation, and Peer Navigator courses
Assess, alleviate, and reduce any barriers to empower veterans and military members in their communities to include connecting veterans and their families to critical resources including housing, mental health care, substance abuse treatment, job placement, and legal services
Advocate and support veteran healthy functioning through referrals and linkages with a focus on early intervention and prevention and integration with community systems and resources
Will function as “Battle Buddy” leads to support veterans and military family members through listening, encouraging, coaching, empowering, and connecting them to resources to meet their individual needs
Collaborates with key stakeholders in the community and attends scheduled community meetings to include meetings with other grantees in the community, the Department of Mental Health, and funder prepared to collaborate and report on outcomes