Verification Specialist - 11:30 am - 8:00 pm Shift

Zelis • St. Petersburg, PA

2d • Remote

About The Position

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview The Verification Specialist will assist providers in completing registration and enrollment requirements for direct deposits. This position will work a Monday – Friday shift, from 11:30am - 8:00pm EST. You must be located 50 miles from a Zelis office location. Zelis locations: St Petersburg, FL St Louis, MO Plano, TX Morristown, NJ Boston, MA Shift: 11:30 am - 8:00 pm EST

Requirements

• Excellent customer service and soft skills.
• Strong communication skills, both written and verbal.
• Attention to detail and good analytical skills.
• Computer proficiency and technical aptitude.
• Ability to adapt to change and respond effectively in a fast paced and deadline focused environment.
• Ability to prioritize tasks to meet deadlines and work within defined SLA’s.
• Ability to utilize MS Office Suite products.
• Ability to sit for extended periods of time.
• A standard business environment with moderate noise levels and minimal distractions.
• Ability to lift and move approximately thirty (30) pounds on a non-routine basis.
• Associate degree/two years of college, or equivalent work experience, preferred.
• Thorough knowledge of company and departmental policies and procedures of Zelis optional.
• Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Responsibilities

• Verify registration and enrollment requests and forms contain all necessary and appropriate information.
• Review daily reports and data entry forms to identify accounts that need maintenance or verification.
• Contact clients by phone to collect information needed to verify or update their accounts.
• Respond to basic questions, by phone or secure mail messages, about specific Zelis products and services.
• Troubleshoot and resolve customer issues in a professional and timely manner.
• Adhere to Zelis Payments standards and policies to ensure client privacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees