Verification Operations Specialist - Integrity Operations
About The Position
As a Verification Operations Specialist (IC5) based , you will own, develop, and execute integrity support strategies for Meta products. You'll collaborate cross-functionally with Product, Engineering, Operations, and Policy teams, leveraging advanced analytics and AI-driven solutions to improve verification processes and operational health. This role is highly strategic, requiring problem-solving skills, technical acumen, and drive large-scale, transformative programs in a fast-paced, ambiguous environment.
Requirements
- 8+ years of experience in Operations, Analytics, Product, Engineering, Consulting, Project Management, or equivalent
- Proven track record of initiating and driving projects to completion
- Experience leading process improvement projects in dynamic, cross-functional environments
- Demonstrated expertise in investigations and root cause analysis
- Experience working in, communicating with, and leading global cross-functional projects
Nice To Haves
- 5+ years of experience analyzing large datasets (SQL, Google Sheets, or similar tools)
- Experience working in a technology company or consulting firm
- Familiarity with AI/ML systems, automation, and GenAI annotation platforms
- Experience with signal-based verification, machine learning models, and operational measurement strategies
- Knowledge of responsible AI practices and regulatory compliance in digital platforms
Responsibilities
- Develop and manage integrity strategies for Meta products, partnering with Product, Engineering, Operations, and Policy teams
- Analyze complex support flows and recommend process, policy, and product improvements for scalable solutions
- Conduct root cause analysis and investigations, delivering actionable insights to cross-functional partners
- Track and analyze key operational metrics, ensuring KPIs and service goals are met
- Use strategic thinking and problem-solving skills to resolve large, complex business problems
- Support end-to-end management of large-scale, transformative programs and projects
- Leverage AI/ML tools and automation to enhance verification processes and operational efficiency
- Stay current on emerging AI technologies and apply them to improve support and integrity operations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Broadcasting and Content Providers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
