Verification Operations Specialist - Integrity Operations

Meta Platforms, Inc.New York, NY
36d

About The Position

As a Verification Operations Specialist (IC5) based , you will own, develop, and execute integrity support strategies for Meta products. You'll collaborate cross-functionally with Product, Engineering, Operations, and Policy teams, leveraging advanced analytics and AI-driven solutions to improve verification processes and operational health. This role is highly strategic, requiring problem-solving skills, technical acumen, and drive large-scale, transformative programs in a fast-paced, ambiguous environment.

Requirements

  • 8+ years of experience in Operations, Analytics, Product, Engineering, Consulting, Project Management, or equivalent
  • Proven track record of initiating and driving projects to completion
  • Experience leading process improvement projects in dynamic, cross-functional environments
  • Demonstrated expertise in investigations and root cause analysis
  • Experience working in, communicating with, and leading global cross-functional projects

Nice To Haves

  • 5+ years of experience analyzing large datasets (SQL, Google Sheets, or similar tools)
  • Experience working in a technology company or consulting firm
  • Familiarity with AI/ML systems, automation, and GenAI annotation platforms
  • Experience with signal-based verification, machine learning models, and operational measurement strategies
  • Knowledge of responsible AI practices and regulatory compliance in digital platforms

Responsibilities

  • Develop and manage integrity strategies for Meta products, partnering with Product, Engineering, Operations, and Policy teams
  • Analyze complex support flows and recommend process, policy, and product improvements for scalable solutions
  • Conduct root cause analysis and investigations, delivering actionable insights to cross-functional partners
  • Track and analyze key operational metrics, ensuring KPIs and service goals are met
  • Use strategic thinking and problem-solving skills to resolve large, complex business problems
  • Support end-to-end management of large-scale, transformative programs and projects
  • Leverage AI/ML tools and automation to enhance verification processes and operational efficiency
  • Stay current on emerging AI technologies and apply them to improve support and integrity operations

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Broadcasting and Content Providers

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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