Venue Technology Specialist - Crypto.com Arena
About The Position
Are you passionate about sports, entertainment, or cutting-edge technology? Join Levy's technology team at Crypto.com Arena and be part of the action behind the scenes. You'll ensure our technology-especially POS systems and event-day devices-runs smoothly so fans enjoy a seamless experience. You'll troubleshoot in real-time, install and manage equipment, and contribute to delivering first-class service at one of the busiest venues in sports. Ideal Candidate This role is a great fit for college students who want real-world experience, people looking for supplemental income, or anyone who enjoys working in a dynamic, fast-paced environment. You're organized, resourceful, and thrive under pressure. You have a strong interest in technology, hospitality, and live events-and enjoy being part of an energetic team that creates unforgettable guest experiences. This is an hourly, event-based role, with occasional non-event day support as needed.
Requirements
- 1+ year experience supporting tech systems (POS, hardware, software)
- Basic networking knowledge (firewalls, switches, wireless)
- Strong attention to detail and commitment to problem-solving
- Ability to work nights, weekends, and holidays
- Physically able to work long shifts and lift tech equipment
Nice To Haves
- Hospitality or live events experience
- Familiarity with point-of-sale systems
Responsibilities
- Ensure POS and supporting systems are fully operational before each event
- Respond to real-time tech issues and escalate as needed
- Troubleshoot device connectivity and software/hardware malfunctions
- Record and report all issues, resolutions, and recommendations post-event
- Install, move, or replace hardware when required
- Assist with software upgrades and network improvements
- Maintain up-to-date inventories of tech equipment
- Keep relevant teams informed of issue status
- Deliver recap reports detailing event-day performance and any ongoing concerns
Benefits
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
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What This Job Offers
Career Level
Entry Level
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
