Venue Security - Citizens House of Blues Boston

HOB Entertainment•Boston, MA

3d•$16 - $20

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Venue Security maintains the safety and security of all staff, artists, vendors, and guests during concerts a s well as special events . Venue Security will work concerts & events in the music hall, Foundation Room, and Restaurant space at Citizens House of Blues Boston .

Requirements

One year experience working within a security field
Flexible schedule with the a bility to work late nights, weekends , and occasional mornings
Ability to perform duties in a professional manner and appearance
A bility to make independent and good judgment decisions within proper policy and procedures
Position requires extended periods of prolonged standing and working on your feet
Read, write, and speak English fluently
Must be able to lift or move up to 50 lbs + using proper lifting techniques
Must be able to work in an environment that is fast paced, loud and at times stressful
May occasionally be to work outdoors in seasonal weather conditions
Acceptance of all venue events which includes various cultures, music & art forms

Nice To Haves

Bi-lingual
Experience working in a concert venue, barricade or in a live music environment
Customer Service experience
Experience recognizing valid ID’s
Experience in incident report documentation
Self-defense training
Experience using metal detection equipment
Crowd Manager certification
AED/CPR certification

Responsibilities

Conduct checks of guests and their belongings with metal detectors and pat downs to ensure that no prohibited or harmful items enter the venue
Check identification of any guest who appears to be under 30 years of age who are drinking alcoholic beverages inside the venue
Identify improper behavior and questionable individuals, alerting management
Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
Support venue staff members in handling situations that arise in the cases of disorderly conduct, verbal or physical altercations
Assist with crowd control, keeping a good flow and avoid crowding
Prevent and resolve altercations among guests using de-escalation tactics
When required, assist with the removal of guests from the premises
Setting up and breaking down stanchions, bike racks, metal detectors, etc.
Safeguard against theft and property damage
During certain events, a ssist patrons over barricades
In the event of a building emergency, be prominent in the safe evacuation of guests and staff under the direction of management
After events, c arry out security rounds of all areas of the facility , ensuring a safe environment and that all guests have cleared the building