Vendor Support Coordinator

JLL•Kalamazoo, MI

8d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This position is a facilities operations role focused on managing relationships and processes between JLL, clients, and third-party service providers in pharmaceutical environments. What this job involves The role centers on contract management and vendor coordination. You'll oversee service agreements, handle contract amendments, and ensure quality standards are met across all hard service contracts. Daily work involves monitoring work orders through CMMS systems, ensuring monthly completion targets, and managing the administrative flow from work execution through payment processing. Work Environment: This pharmaceutical industry position emphasizes safety protocols and requires collaboration across internal teams, management, and external service providers. Success depends on your ability to maintain multiple relationships while ensuring contract compliance and operational efficiency. The role suits someone who enjoys coordinating between different parties, has technical aptitude for facilities systems, and values both safety and relationship-building in a structured pharmaceutical environment.

Requirements

High school diploma or GED
At least 1 year of experience in scheduling and planning
Strong knowledge of Microsoft Office package
Ability to communicate effectively
Ability to work independently and with minimal supervision
Fast leaner
Problem Solving
Mechanical and systems knowledge to understand the work being performed
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Prior experience using CMMS

Responsibilities

Plan and schedule hourly employee work using computerized maintenance management systems while tracking work orders and labor hours
Submit purchase order requests for payments and maintaining training documentation
Parts and supply ordering
Coordinating with subcontractors to ensure successful project outcomes
Serve as the primary liaison between multiple stakeholders