Vendor Services Agent

Acrisure•Saint Petersburg, FL

20h•Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary National Risk Services is in search of a motivated Onsite Vendor Service Agent to support the Recruitment/Vendor Services Team at our St. Petersburg, Florida office. In this role, you will be responsible for identifying, sourcing, screening, and scheduling calls with Field Specialists across the nation while directly communicating with our managers. Additionally, you will update our social media platforms with information regarding current demands in various regions. You will also manage scheduled calls through Microsoft Teams, maintaining a comprehensive schedule with prospective candidates, and assist with onboarding processes as needed. This entry-level position offers meaningful opportunities for career growth and advancement within the organization. You will play a crucial role in building a strong, high-performing team while developing lasting professional relationships. We offer a competitive benefits package that includes health, dental, and vision insurance, 401(k) matching, and a flexible paid time off (PTO) policy. As a Vendor Service Agent (Recruitment Specialist), you will directly contribute to our company's success by providing exceptional support to candidates, management, and colleagues in a fast-paced environment. National Risk Services is actively seeking a motivated Onsite Vendor Service Agent to join our Recruitment/Vendor Services Team at our St. Petersburg, Florida office.

Requirements

Proficiency in Microsoft 365 applications
Customer service and phone-based experience
Strong organizational skills with the ability to manage multiple priorities
Excellent verbal communication skills and professional phone etiquette
Clear, concise, and professional written communication, particularly via email

Nice To Haves

Ability to prioritize tasks and meet deadlines in a fast-paced environment
Customer-focused mindset with a friendly, helpful attitude
Strong problem-solving skills and attention to detail
Ability to work independently while also contributing to a team-oriented environment
Willingness to assist candidates, clients, and internal team as needed
Self-motivated with the initiative to take ownership of responsibilities
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Responsibilities

Identify, source, screen, and arrange calls with Field Specialists across the nation.
Update social media platforms with information regarding current demands in different regions.
Manage scheduled calls through Teams and maintain a comprehensive schedule with potential candidates.
Assist with onboarding processes as required.
Prepare your own weekly reports.