About The Position

The Vendor Relations Specialist I is responsible for tracking and monitoring the performance and processes of the mail vendor. Additionally, this position manages the order fulfillment process of the value-added services (VAS) available to Alliance members through delegated vendors. This individual contributes to the overall efficiency and success of Alliance’s vendor relations processes and procedures as well as supports the Vendor Relations Manager to carry out day-to-day operations. This position is hybrid with ability to work three days remote. On Tuesday and Wednesday of every week the selected candidate must report onsite at Alliance's Home Office in Morrisville, NC.

Requirements

  • High School or equivalent and five (5) years of related experience
  • Attention to detail
  • Professional judgment making
  • Communication skills
  • Knowledge of purchasing & procurement
  • Knowledge of mailing services
  • Knowledge of database entry and maintenance
  • Knowledge of account maintenance
  • Knowledge of office administration techniques
  • Microsoft Office skills
  • Microsoft Word skills
  • Microsoft Excel skills
  • SharePoint skills
  • Customer Service skills
  • Ability to develop & maintain vendor relationships

Nice To Haves

  • Bachelor’s degree in Business, Communications, Healthcare, or related field and three (3) years of related experience

Responsibilities

  • Process Return and Response Mailing from Each Vendor
  • Value-Added Services Contract Administration
  • Managing Vendor Relationships
  • Scheduling & Meeting Facilitation
  • Assist with Data Management and Reporting

Benefits

  • Medical, Dental, Vision, Life, Long and Short Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility
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