Vendor Management Inventory Product Specialist

Wheeler Machinery CoSalt Lake City, UT
7hOnsite

About The Position

Wheeler Machinery Co. is seeking to hire a Vendor Management Inventory Specialist at their Salt Lake City, UT location. Full-time benefited position. Keep safety first in all tasks while utilizing TRACK/Tyfoom. Provide customers with parts solutions while contributing to a positive and energetic environment. This role is responsible for assisting customers during VMI site visits, via phone, and email. Detailed Description: Job Description: Provide customers with parts solutions while contributing to a positive and energetic environment. This role is responsible for assisting customers during VMI site visits, via phone, and email.

Requirements

  • A continuous commitment to working safely.
  • Willing to promote a teamwork attitude.
  • Customer Service Proficiency/Aptitude: Ability to add value to our products and service. Build relationships between our dealership and customers.
  • Strategic Organization: Need to have the ability and self-discipline to use time, energy, resources, etc. in an effective way to achieve department and company objectives.
  • Takes Initiative: Ability to envision and understand a described goal, objective, concept, or strategy and takes the initiative to get there.
  • Communication: Ability to work and communicate well with co-workers and customers. Reacts well under pressure.
  • Understands the urgency of our industries and the need for getting their equipment repaired as quickly as possible.
  • Understands problem ownership. When given a problem will take ownership of it and determine a solution for the customer while maintaining integrity.
  • Understanding of Wheeler Machinery & vendor logistic networks.
  • Clean driving record non-DOT position.
  • DOT medical card required.
  • Must be able to operate a forklift in a safe manner.
  • Provide a world class customer expirience

Nice To Haves

  • Training or background in customer service
  • Knowledge or experience with batteries, and hose/coupling products and assembly.

Responsibilities

  • Safety will be the first consideration in all tasks.
  • Utilizing TRACK, Tyfoom, report any near misses, and correct any unsafe acts or conditions.
  • Pre and post inspection on vehicles and equipment
  • Maintain cleanliness of vehicles and equipment.
  • Provide customers consultation and solutions that offer a positive customer experience.
  • Provide VMI support to customers in hose/coupling, batteries, and GET.
  • Support each segment of the company VMI for our Construction Industry customers with parts needs.
  • Participate and complete training as required and/or available.
  • Familiar with tooling require to build hoses.
  • Proactively check VMI inventory to utilize stock orders and manage need by dates to avoid emergency fees and freight charges for VMI orders.
  • Preform warehouse duties as required.
  • Provide customer support for VMI customers.
  • Advise the customer of additional related parts (e.g. gaskets/seals/hardware)
  • Advise customer on substitution of part when replacement is not available.
  • Proactively manage customer expectations related to VMI.
  • Trouble shooting and maintaining VMI tooling for hose and coupling customers.
  • Willingness to work flexible hours and overtime as needed.
  • Use K-track to deliver parts orders to customer sites
  • Program knowledge and daily use of DBS, WMS, Cat Inspect, HIS, SIS, PartsViz, etc.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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