Vendor Compliance Specialist

Chewy Fulfillment Centers•Clayton, IN

44d•Onsite

About The Position

Chewy is seeking a highly motivated, goal-oriented, dedicated Vendor Compliance Specialist to join our exciting and fast-paced team in our Clayton, IN. Fulfillment Center! Our team is growing and if you're equally passionate about supply chain, e-commerce and career growth, an opportunity at Chewy may be a great match! As the successful candidate you will be responsible for auditing inbound shipments and documenting any compliance issues that are found. This individual needs to be excited by vendor compliance, vendor scorecards, lead-times and fill rates. In this role, you will excel at working directly with the warehouses on any vendor compliance, inventory shortages, damages and discrepancies. As a Chewtopian you will get to work side by side with smart, passionate, and highly motivated entrepreneurs and will be actively involved in many aspects of building the business and will not be limited by the small-minded bureaucracy typically found in larger companies. We are looking for someone who has the personality, passion, excitement and drive to succeed!

Requirements

1 - 3yrs prior experience in Inventory Control or Inbound/Receiving departments
Strong written, verbal, analytical and problem-solving skills.
Ability to stand/walk up to 12 hours per day
Metrics driven approach
Customer service obsession, with willingness to go above and beyond to satisfy customer needs
Effective communicator and leader for employees, vendors, cross-functional teams, and executive leadership
Proven track record to quickly adapt and drive the right results using data
Ability to effectively operate both independently and as part of a team.
Proficient in Microsoft Excel and Microsoft Outlook
Must be able to lift 50-75 pounds with or without reasonable accommodation
Ability to work in both a team environment as well as independently, sometimes in ambiguous situations.
Able to handle a fast-paced, changing environment workplace
Must be flexible to work weekends and/or night shifts

Nice To Haves

E-commerce/warehouse background is a plus.

Responsibilities

Audit inbound shipments: fill rate, on time, lead time, operational issues and vendor compliance
Use a ticketing system to tackle issues related to the product, PO, title, or inbound shipment
Participate in manufacturer and vendor reviews
Analyze data over various time frames to reduce defect going forward
Partner with Inbound and Inventory Control leaders to communicate defects, findings, and feedback
Ensure that all product issues are resolved in a way that are ready for the customer
Investigate, collect data, and process all vendor violations for assigned distribution center
Interact with cross functional teams and drive efficiency through collaboration.
Document returns/damages and communicate them to Vendor Claims team
Ability to develop and share standard methodologies and detailed processes across the shifts and network
Create a positive team dynamic that encourages all employees in the FC to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience
Support and assist problem solvers from other departments