VEHICLE SALESPERSON

Northside Ford - Brasada Ford • San Antonio, TX

8d

About The Position

Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

Requirements

• High school diploma or general education degree (GED); and three months related experience and/or training.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common factors, and decimals.
• Ability to compute rate, ratio, and percent.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule from.
• Manufacturer Training
• Valid Driver’s License

Responsibilities

• Satisfies the transportation needs of vehicles purchasers.
• Sells/leases and delivers a minimum of 10 units per month.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application, and benefits to prospects.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Utilizes dealership sales control and follow-up system.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards or productivity and devises a strategy to meet those goals.
• Attends product and sales training courses as requested by sales manager.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
• Writes complete sales orders and processes paperwork in accordance with established dealership policies.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Schedules first service appointment.
• Follows up on all post delivery items, tags/title work, “we owes”, and special requests to be sure that all customer expectations are met.
• Maintains an owner follow-up system and prospect development system that encourages repeat and referral business and contributes to customer satisfaction.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Completes required all manufacturer’s training including product testing, Selling U, and Sync training in a timely manner.
• Maintains professional appearance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED