Office Clerk

Aston Carter • Newberry Township, PA

1d • $18 - $20 • Onsite

About The Position

The primary function of this role is to facilitate the release of vehicles located at body shops, residences, or other locations while providing exceptional customer service to both internal and external customers.

Requirements

• 1+ year of office support or customer service experience.
• Proficiency with Microsoft Office.
• Excellent written and verbal communication skills.
• Proficiency with office equipment.
• Attention to detail.
• Problem-solving skills.
• Computer proficiency with MS Suite.

Nice To Haves

• Bilingual skills are a plus.

Responsibilities

• Engage with customers through phone calls, emails, and in-person interactions.
• Offer solutions that contribute to an excellent customer experience.
• Utilize company resources to gather information and meet customer needs.
• Provide support through chat and email as necessary.
• Assist with title support as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed