Vehicle Maintenance Program Manager

Gatik AI • Mountain View, CA

174d

About The Position

Gatik is seeking a Vehicle Maintenance Program Manager to lead and scale our North American fleet maintenance program. In this strategic and hands-on role, you will oversee all aspects of vehicle service and maintenance across our U.S. and Canadian operations, including internal teams, vendor relationships, preventive maintenance execution, compliance, and digital fleet management systems. You’ll play a critical role in ensuring the uptime, safety, and reliability of our Class 3-7 autonomous fleet, while continuously improving processes and integrating new technologies. The ideal candidate is equal parts technician, operator, and systems thinker - comfortable managing day-to-day service as well as long-term program development. This is a full-time, onsite role based in Mountain View, CA, and requires occasional travel to support teams in Texas, Arkansas, Arizona, Nebraska, and Ontario, Canada.

Requirements

• 5+ years of experience in fleet maintenance, vehicle service operations, or a similar role.
• Proven success managing maintenance programs for medium-duty commercial fleets across multiple locations.
• Certified and qualified to perform DOT inspections per FMCSA regulations (or strong familiarity with DOT/CMV compliance).
• Familiarity with diesel systems, reefer units (e.g., Thermo King), CAN bus diagnostics, and vehicle sensors.
• Experience implementing and managing tools such as Fleetio, Samsara, Geotab, or equivalent fleet management platforms.
• Excellent vendor management and negotiation skills; able to hold service partners to high standards.
• Technically proficient and confident, participating in maintenance planning and field diagnostics.
• Organized, analytical, and proactive - strong problem-solver with a data-informed mindset.
• Valid driver’s license and ability to travel to support other Gatik locations in North America.
• Trade school certification or equivalent hands-on technical experience is a plus.
• Strong written and verbal communication skills; able to collaborate with both technical and non-technical stakeholders.

Nice To Haves

• Trade school certification or equivalent hands-on technical experience.

Responsibilities

• Own and operate the end-to-end vehicle maintenance program for Gatik’s North American fleet.
• Oversee preventive maintenance schedules, unscheduled repairs, and service records for all fleet vehicles.
• Manage relationships with third-party service providers, OEMs, and mobile maintenance vendors.
• Ensure fleet compliance with DOT and CMV regulations, including scheduled inspections and documentation.
• Leverage and optimize tools such as Fleetio, Samsara, and internal tracking systems for maintenance workflows, fault reporting, and uptime monitoring.
• Establish and enforce standard operating procedures across maintenance teams and partner shops.
• Monitor fleet health metrics and generate reports on maintenance performance, cost, downtime, and risk.
• Partner with Engineering and Field Operations to support vehicle upgrades, retrofits, and field deployments.
• Support hands-on work when necessary - including diagnostics, inspections, and component replacement - especially during escalation or high-priority events.
• Identify opportunities for cost savings, workflow automation, and vendor performance improvement.
• Serve as an escalation point for off-hours or regional service issues as needed.

Benefits

• Diverse and inclusive work environment.
• Opportunities for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees