Vehicle Emissions Inspector (Public Service Representative 3)

State of Oregon

5d•Onsite

About The Position

Note: Effective Feb. 1, 2026, the compensation plan for this position will be increased to reflect a Cost-of-Living Adjustment (COLA) of 2.5%. The salary listed in this posting does not reflect the COLA. The Oregon Department of Environmental Quality strives to build and sustain an inclusive and equitable environment that embraces and values diversity. Employees at all levels of the agency work together to foster fairness, equity, inclusion, and belonging. We strive to be a workplace where we share our authentic identities, while advancing our individual professional goals, and while collaborating to protect, preserve, and enhance the environment for current and future generations. We celebrate and appreciate diversity, champion equity, and treat each other with respect and dignity. We are an equal opportunity employer and do not discriminate based on race, color, national origin, ethnicity, veteran status, gender, gender identity, sexual orientation, religion, marital status, age, or physical or mental disability in the administration of our programs and activities. Visit DEQ’s Civil Rights and Environmental Justice page. Do you have strong customer service skills and enjoy working with a variety of customers? Do you work well both independently and as part of a team? If so, please consider a career with the State of Oregon at the Department of Environmental Quality (DEQ). At DEQ, employees have the opportunity to work with a dynamic and supportive team of mission-focused individuals tasked with maintaining, restoring, and enhancing the quality of Oregon’s air, land, and water. Here is a video about DEQ: https://youtu.be/E-Cs6M9AAlU The Oregon Department of Environmental Quality (DEQ) currently has a full-time opportunity for a Vehicle Emissions Inspector (Public Service Representative 3) at its Sherwood Clean Air Station in Sherwood, Oregon. The list of qualified candidates may be used to fill future limited duration and permanent vacancies at any of the Portland area testing stations located in Clackamas, Gresham, Hillsboro, NE Portland, and Sherwood. This position is limited duration through June 30, 2026 with the potential of being extended or made permanent pending Budget and Legislature approval. About DEQ! The Oregon Department of Environmental Quality is the primary regulatory agency of the government of the U.S. State of Oregon responsible for protecting and enhancing the state's natural resources. Affecting close to half the population of the State of Oregon, the Vehicle Inspection Program (VIP) is one of the signature programs of the Oregon DEQ. The VIP is responsible for ensuring over 1 million vehicles in the Portland and Medford areas have well maintained emission control systems, and VIP plays a significant role in the Ozone SIP, air toxics reductions, and implementation of Oregon’s low emissions vehicle program for reducing greenhouse gases. Within its testing boundaries, the VIP program is responsible for about 2/3 of vehicle registrations and VIN inspections for the Department of Motor Vehicles. VIP staff count for 1/6 of the entire Agency staff. For a visual representation of DEQ’s offices and their locations, view our DEQ Offices and Vehicle Inspection Testing Stations map.

Requirements

Two years of experience in customer service. One year must have included the explanation of rules, regulations, and policies, and responsibility for dealing with unique or unusual situations.

Nice To Haves

Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.
Experience providing a high level of professional customer service and performing duties while working effectively with diverse and sometimes difficult clientele.
Ability to communicate in a friendly, open, and respectful manner in person, over the telephone, and via email.
Ability to work cooperatively and develop effective working relationships with diverse work groups and the general public.
Experience with monetary transactions that included handling cash and making change, as well as processing debit/credit payments.
Experience accurately entering data or retrieving information from a computer.
Knowledge and/or experience in a vehicle emissions testing environment.

Responsibilities

Directing and instructing vehicle drivers on test procedures.
Entering accurate emission test data and verifying emission control information.
Attaching test equipment to vehicle systems and conducting testing
Communicating test results to vehicle owners including information on how to resolve failed tests.
Processing high volumes of paperwork and financial transactions accurately.
Completing office duties as assigned including entering financial information into a spreadsheet and preparing bank deposits.
Working at other station locations on short notice depending on business needs.

Benefits

comprehensive medical, dental, and vision plans for the employee and their qualified family members, as well as paid sick leave, vacation leave, personal leave, and 11 paid holidays a year
membership in the Public Employees Retirement System (PERS)
opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)

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