Vehicle Assembly & Service Technician

Saildrone • Miami, FL

4d • $75,000 - $100,000 • Remote

About The Position

With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth—giving our partners faster awareness, stronger security, and a decisive edge at sea. Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection. Headquartered in Alameda, CA, with offices in Washington, DC, and global deployment hubs, Saildrone operates missions worldwide. Join a fast-moving, mission-driven team at the intersection of AI, autonomy, and defense technology—where data turns into intelligence, and intelligence drives action. Saildrone's autonomous surface vehicles operate for unprecedented periods of time in the most unforgiving environments on the planet. From inside of hurricanes to the frigid waters of the Arctic, the stresses they endure are immense. The technical execution of preparing the vehicles for their mission and servicing their constituent parts must be performed with a high degree of skill and consistency. As a Vehicle Assembly & Service Technician, you will be responsible for constructing and servicing Saildrone vehicles as well as training and leading others to do the same. You will collaborate with a variety of teams in engineering, operations, and production. You will interact with clients and lead teams, both in the shop and around the world, to execute assembly and service operations. You will help turn in-field realities into product improvements, serving as an important link between our end users and the teams at Saildrone who design our products.

Requirements

• Desire and ability to provide industry-defining customer service for both external customers and Saildrone colleagues.
• Ability to simplify technical concepts and product knowledge to teach and coach end-users on vehicle assembly and service.
• 5 or more years of experience executing operations involving the application of fundamentally sound electrical and mechanical skills while performing a technical service role in a field, shipyard, or heavy industrial environment, following service instructions/diagrams, using tools ranging from basic hand tools to heavy equipment and rigging.
• Ability to lead and work in teams, to include third-party contractors, to execute operational plans and deliver on contractual obligations.
• Maintain appropriate records and inventories.
• Possess organizational habits and a willingness to define, follow, and improve safety, process, and work standards.
• Willingness to support 80% travel, domestically and internationally.
• U.S. Person status and eligibility for U.S. Department of Defense security clearance is required for this role.
• Able to work on your feet and at heights.
• Able to lift and carry 50lbs.

Nice To Haves

• Prior experience planning, leading, and performing technically complex operations in the field for a global OEM servicing the automotive, aerospace, shipyard, offshore oil and gas, heavy civil/mining, renewable energy, or telecommunications industries.
• Prior experience in a fast-paced, start-up environment or an advanced serviceability/manufacturability of design role.
• Able to develop/create technical repair content to support global standardization and service documentation for safety, quality, and repeatability.
• Possess the ability to systematically isolate, diagnose, and repair issues on electro-mechanical systems in a marine environment.
• Personal or professional experience on or near water; familiar with rigging, mooring, and basic boat handling principles.
• Heavy equipment loading, shipping preparation, offloading, and relocation.
• Driving forklifts, lifting machines, and crane operation.
• Experience Driving 30+ ft twin-engine powerboat(s) with vehicles in tow, experience at sea.

Responsibilities

• Lead the assembly and service workflows for Saildrone’s vehicle fleet, ensuring that our drones are fully mission capable and able to maintain exceptionally high uptime.
• Travel domestically and internationally to deploy and repair Saildrone vehicles.
• Train contractors, clients, and other third-parties on how to assemble and service Saildrone vehicles.
• Provide input on how to improve in-field assembly and service procedures as well as vehicle designs.

Benefits

• Paid time off, including vacation, bereavement, jury duty, sick time and parental leave
• Comprehensive and competitive medical, dental and vision plans, and HSA with employer matching.
• Company sponsored life insurance
• Stock Options
• Annual stipend for continued learning and development
• Travel Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees