Veeva CRM Engineer
About The Position
In this role, you will: · Present weekly status reports to the manager and PMO. · Test email test blast requests from agencies. · Handle reports creation and modification requests from business groups (MSLs ABMs PMEs RMEs FAM Field Ops. etc.). · Manage minor configuration requests including field label changes and new fields inclusion. · Implement medium-sized change requests such as event approval process changes and modifications to existing field LoVs. · Analyze process workflows for events calls and new process introductions for specific business groups. · Keep SharePoint documents up to date for Project-Vault tickets user manuals testing documentation etc. · Conduct thorough testing of events testing process including exhibits & sponsorships speaker programs patient programs etc. · Test email blast requests from agencies with assistance from to convert ET/EF codes into approved document names. We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Boston, MA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Requirements
- Proven experience as a Veeva CRM Administrator or similar role.
- Strong understanding of Veeva CRM system and its functions such as Events Sponsorships Workflows Account Planning Suggestions Medical Insights etc.
- Excellent analytical and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively.
- Strong communication and collaboration skills.
- Detail-oriented with a focus on accuracy and quality.
Responsibilities
- Present weekly status reports to the manager and PMO.
- Test email test blast requests from agencies.
- Handle reports creation and modification requests from business groups (MSLs ABMs PMEs RMEs FAM Field Ops. etc.).
- Manage minor configuration requests including field label changes and new fields inclusion.
- Implement medium-sized change requests such as event approval process changes and modifications to existing field LoVs.
- Analyze process workflows for events calls and new process introductions for specific business groups.
- Keep SharePoint documents up to date for Project-Vault tickets user manuals testing documentation etc.
- Conduct thorough testing of events testing process including exhibits & sponsorships speaker programs patient programs etc.
- Test email blast requests from agencies with assistance from to convert ET/EF codes into approved document names.
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
