VDI Engineer II : IT Technology
About The Position
The Virtual Desktop Engineer II provides advanced and innovative infrastructure solutions to enhance Hoag’s virtual, physical, remote, cloud and mobile environment standards enterprise wide. Performs adequate testing and planning to deliver with the highest standards of quality and to secure high availability; also responsible for systems optimization, monitoring, and proactive maintenance while keeping systems in compliance with security, entitlement, and performance requirements. Assists with process improvement and develops and maintains accurate, updated documentation, policies, and procedures. Works in cross-functional teams on complex issue resolution, project planning, and implementations. Applies experience with virtual hypervisors, cloud environments, monitoring, patching, updates, and Windows virtual technologies to support end-user updates. Supports patching, antivirus, profile management, user-experience monitoring, performance improvements, software packaging, and encryption efforts. Provides technical expertise to evaluate, install, and maintain both hardware and software (e.g., scanner/printer certifications and Tap-to-Print solutions). Collaborates with cross-functional teams to resolve complex technical issues and utilizes VMware, UMS, Citrix XenApp, and XenDesktop virtual technologies to support VDI implementations. Manages and administers a virtual application delivery platform for 2,500+ user sessions. Defines and maintains the enterprise desktop image. Performs troubleshooting and issue resolution. Partners with technology leads and Enterprise Infrastructure Engineers to monitor peak-use capacities, ensure high availability and remote access services, and support capacity-planning roadmaps. Participates in evaluating new desktop-delivery technologies and applications, including evaluation, design, installation, configuration, upgrades, testing, documentation, and expansion to support VDI deployments. Participates in a 24×7 on-call rotation for escalations and works independently. Performs other duties as assigned.
Responsibilities
- Provides advanced and innovative infrastructure solutions to enhance Hoag’s virtual, physical, remote, cloud and mobile environment standards enterprise wide.
- Performs adequate testing and planning to deliver with the highest standards of quality and to secure high availability
- Responsible for systems optimization, monitoring, and proactive maintenance while keeping systems in compliance with security, entitlement, and performance requirements.
- Assists with process improvement and develops and maintains accurate, updated documentation, policies, and procedures.
- Works in cross-functional teams on complex issue resolution, project planning, and implementations.
- Applies experience with virtual hypervisors, cloud environments, monitoring, patching, updates, and Windows virtual technologies to support end-user updates.
- Supports patching, antivirus, profile management, user-experience monitoring, performance improvements, software packaging, and encryption efforts.
- Provides technical expertise to evaluate, install, and maintain both hardware and software (e.g., scanner/printer certifications and Tap-to-Print solutions).
- Collaborates with cross-functional teams to resolve complex technical issues and utilizes VMware, UMS, Citrix XenApp, and XenDesktop virtual technologies to support VDI implementations.
- Manages and administers a virtual application delivery platform for 2,500+ user sessions.
- Defines and maintains the enterprise desktop image.
- Performs troubleshooting and issue resolution.
- Partners with technology leads and Enterprise Infrastructure Engineers to monitor peak-use capacities, ensure high availability and remote access services, and support capacity-planning roadmaps.
- Participates in evaluating new desktop-delivery technologies and applications, including evaluation, design, installation, configuration, upgrades, testing, documentation, and expansion to support VDI deployments.
- Participates in a 24×7 on-call rotation for escalations and works independently.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
