Van Driver Part-Time Weekends | Courtyard Bloomington by Mall of America

CSM Corporation•Bloomington, MN

49d•$16 - $18•Onsite

About The Position

Safely transport guests to/from their destinations, provide information and luggage assistance Anticipates and responds to guests in a friendly and positive manner Responsible for providing the highest level of service Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows CSM guest service recovery program Fill out all required logs and complete safety checks of the vehicles Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws Responsible for completing the following checks: preventive maintenance, DOT, and required safety equipment Mains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations Follows all CSM procedures for guest/associate incidents Knowledgeable of hotel emergency procedures Aware of van insurance card location Reports all traffic violations or accidents to management immediately Produces required volume of work by planning, organizing and prioritizing work duties Adheres to CSM general work rules and department procedures Attends all required department and hotel meetings

Requirements

Attention to detail
Customer focused
Ability to perform job duties in a fast paced environment
High school diploma or GED preferred
Current and valid drivers' license with safe driving record required
Must have appropriate class of driver's license based on hotel vehicle requirements
Must be a minimum of eighteen (18) years of age for insurance purposes
Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift

Nice To Haves

Prior hotel and/or related guest service experience preferred

Responsibilities

Safely transport guests to/from their destinations
Provide information and luggage assistance
Anticipate and respond to guests in a friendly and positive manner
Assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services
Work as a team player in meeting guests needs
Actively contribute to the efforts of other departments as necessary
Understand and follow CSM guest service recovery program
Fill out all required logs
Complete safety checks of the vehicles
Ensure there is gas in the vehicle
Ensure the vehicle is clean and presentable
Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies
Adhere to cost controls to reduce expenses and waste
Plan to ensure avoiding unnecessary trips
Responsible for the safe operation of hotel vehicle
Adhere to all applicable traffic laws
Complete preventive maintenance checks
Complete DOT checks
Complete required safety equipment checks
Maintain a clean and safe work area in compliance with CSM, brand, local, state and federal regulations
Follow all CSM procedures for guest/associate incidents
Be knowledgeable of hotel emergency procedures
Be aware of van insurance card location
Report all traffic violations or accidents to management immediately
Produce required volume of work by planning, organizing and prioritizing work duties
Adhere to CSM general work rules and department procedures
Attend all required department and hotel meetings