Keyholder (Mall of America – Bloomington, MN – 2026 Special Olympics

Legends Global • Indianapolis, IN

6d • Onsite

About The Position

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay. GLOBAL MERCHANDISE Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience. THE ROLE Keyholder will be responsible for supervising all activities within the event while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the Program Manager.

Requirements

• To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• 6 months – 1 year industry experience required.
• Will have knowledge of products.
• Ability to communicate effectively.
• Must have good interpersonal skills for interacting with customers.
• Must be a team player.
• Some physical exertion required.
• Must occasionally lift and/or move up to 30 pounds
• Regularly required to sit, stand, walk, and occasionally bend and move about the facility.

Nice To Haves

• Associates or four-year college degree in retail, business or related field, is preferred.

Responsibilities

• Greet and help customers through assistance in suggestion and location of merchandise based on the customer requests.
• Knowledgeable expertise in merchandise.
• Execute all company visual merchandising directives.
• Understand and follow through with all Legends Global policies and procedures.
• Active awareness of inventory and what merchandise needs to be replenished.
• Complete quick and friendly transactions with customers; add on sales.
• Ability to handle money comfortably.
• Maintain cleanliness of store.
• Act as “Manager on Duty” when Assistant Store Manager are not present by overseeing day-to-day operations of the store.
• Foundation knowledge on all Legends Global policies and procedures.
• TCE Training
• Other duties may be assigned.

Benefits

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan for full time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees