Valet Supervisor | Hilton Oceanfront, Catch 31, and SKyBar

3001 ATLANTIC LLC • Virginia Beach, VA

23h • $16 • Onsite

About The Position

Hilton Virginia Beach Oceanfront is seeking an energetic and service-driven Valet Supervisor to lead our valet team and deliver an exceptional arrival and departure experience for our guests. This role is responsible for supervising daily valet operations, ensuring safety and efficiency, and upholding Hilton and Shamin Hotels’ service standards. If you thrive in a fast-paced, guest-focused environment and enjoy leading a team, we would love to meet you.

Requirements

• Previous valet experience required
• Prior supervisory or leadership experience preferred
• Valid driver’s license with clean driving record
• Ability to drive manual transmission
• Strong customer service and communication skills
• Ability to stand and walk for extended periods
• Must be able to work evenings, weekends, and holidays
• Ability to operate vehicles of various sizes (including SUVs, large trucks, and auto-drive/luxury vehicles)

Nice To Haves

• Leadership and team development
• Strong problem-solving abilities
• Professional appearance and demeanor
• High attention to detail
• Ability to work in a fast-paced environment

Responsibilities

• Supervise and support valet attendants during assigned shifts
• Ensure prompt, courteous, and professional guest service at all times
• Oversee vehicle flow, parking logistics, and traffic management
• Train, coach, and motivate valet team members
• Monitor performance standards and ensure adherence to company policies
• Handle guest concerns and resolve issues professionally
• Maintain accurate key control and vehicle logs
• Ensure compliance with safety procedures and loss prevention standards
• Assist with scheduling and daily shift assignments
• Step in to park and retrieve vehicles as needed

Benefits

• Competitive hourly pay
• Employee hotel discounts
• Health, dental, and vision insurance (eligible associates)
• 401(k) with company match
• Paid time off
• Career growth opportunities within Shamin Hotels

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED