Valet Supervisor

Propark Mobility•San Francisco, CA

18d•$29•Onsite

About The Position

Propark Mobility is hiring Valet Supervisors for full-time roles starting immediately. If you’re the kind of leader who sets the tone with calm confidence, delivers memorable guest service, and keeps a team running smoothly even at peak rush — we’d love to meet you. As a Valet Supervisor, you’ll be the welcoming first impression and the steady hand behind a seamless valet operation. You’ll lead by example, support the Location Manager, and make sure every guest experience feels effortless and elevated. Lead pre-shift huddles that energize the team, clarify assignments, and align everyone on service standards, VIP needs, and daily flow. Supervise daily valet operations with a focus on safety, efficiency, and guest experience. Partner with the Location Manager on scheduling , helping ensure the right coverage for volume, call-outs, and special events. Offer a genuine, polished welcome to every guest and a warm thank-you on departure — hospitality is the job. Park and retrieve vehicles safely and smoothly , keeping wait times low and service confidence high. Explain rates and parking options clearly , guiding guests through self-park retrieval when needed. Inspect vehicles before taking possession and follow company procedures to protect guests, their vehicles, and the team. Maintain a sharp, professional uniform appearance and model exceptional guest service at all times. Stay outdoors and active throughout your shift — standing, walking, running, and lifting/carrying up to 50 lbs when necessary. Support site presentation through light cleaning, curb organization, or special projects as directed. Coach attendants on the spot to reinforce safe driving, curb etiquette, and a hospitality-forward mindset.

Requirements

18 years or older.
Valid driver’s license and at least 2 years of driving experience.
Confident, energetic, and able to stand, run, and lift/carry up to 50 lbs as needed.
A natural host: strong written/verbal communication and a friendly, professional presence.
Comfortable thriving in a fast, guest-facing environment and resolving concerns with grace and solutions.

Nice To Haves

1+ year valet experience
1+ year customer service experience
1+ year supervisor/team lead experience

Responsibilities

Lead pre-shift huddles that energize the team, clarify assignments, and align everyone on service standards, VIP needs, and daily flow.
Supervise daily valet operations with a focus on safety, efficiency, and guest experience.
Partner with the Location Manager on scheduling , helping ensure the right coverage for volume, call-outs, and special events.
Offer a genuine, polished welcome to every guest and a warm thank-you on departure — hospitality is the job.
Park and retrieve vehicles safely and smoothly , keeping wait times low and service confidence high.
Explain rates and parking options clearly , guiding guests through self-park retrieval when needed.
Inspect vehicles before taking possession and follow company procedures to protect guests, their vehicles, and the team.
Maintain a sharp, professional uniform appearance and model exceptional guest service at all times.
Stay outdoors and active throughout your shift — standing, walking, running, and lifting/carrying up to 50 lbs when necessary.
Support site presentation through light cleaning, curb organization, or special projects as directed.
Coach attendants on the spot to reinforce safe driving, curb etiquette, and a hospitality-forward mindset.

Benefits

Free Parking!
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
(FT Employees) Paid vacation and an extra day-off on your birthday!!
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.
Wellness is provided according to city or state mandates

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