Valet Runner - (Part-Time, On-Call)
About The Position
WHAT YOU'LL DO Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism. Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR). Directs vehicle traffic, secures transportation, and assists with luggage. Safely parks, secures, and promptly retrieves guest vehicles. Records guest information and parking details on valet ticket. Provides information about the hotel, restaurant, and surrounding areas. Delivers efficient, gracious, and professional service to maximize guest satisfaction. Maintains professional appearance, responds to guest service issues, and reports to management. Prioritizes safety while driving responsibly. Greets visitors, opens doors, and assists elderly/disabled guests. Operates guest vehicles safely, ensuring security and providing accurate directions. Maintains a positive attitude in extreme weather conditions. Recommends alternative transportation for intoxicated guests, following policies. Promotes a positive and safe work environment, ensuring security of vehicles and belongings. Follows up with guests to ensure satisfaction. Manages opening and closing of parking area/facility. Documents and reports vehicle incidents and maintains shift logs. Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor. Monitors and maintains safety, security, and cleanliness of parking areas. Redirects traffic when parking facility is full and communicates with staff. Engages guests and team members professionally. Performs assigned duties and responsibilities. Smile and engage guests and team members with a positive professional demeanor. Performs other duties as assigned.
Requirements
- MUST HAVE VALID WASHINGTON STATE DRIVER'S LICENSE with a clean driving record (MVR).
- Able to drive stick shift transmission. Able to drive all types of vehicles.
- Thorough knowledge of local areas and roads.
- 3 years' experience driving vehicles.
- Ability to communicate effectively with others both verbally and in writing.
- Provide excellent customer service and maintain a professional demeanor.
Responsibilities
- Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
- Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR).
- Directs vehicle traffic, secures transportation, and assists with luggage.
- Safely parks, secures, and promptly retrieves guest vehicles.
- Records guest information and parking details on valet ticket.
- Provides information about the hotel, restaurant, and surrounding areas.
- Delivers efficient, gracious, and professional service to maximize guest satisfaction.
- Maintains professional appearance, responds to guest service issues, and reports to management.
- Prioritizes safety while driving responsibly.
- Greets visitors, opens doors, and assists elderly/disabled guests.
- Operates guest vehicles safely, ensuring security and providing accurate directions.
- Maintains a positive attitude in extreme weather conditions.
- Recommends alternative transportation for intoxicated guests, following policies.
- Promotes a positive and safe work environment, ensuring security of vehicles and belongings.
- Follows up with guests to ensure satisfaction.
- Manages opening and closing of parking area/facility.
- Documents and reports vehicle incidents and maintains shift logs.
- Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor.
- Monitors and maintains safety, security, and cleanliness of parking areas.
- Redirects traffic when parking facility is full and communicates with staff.
- Engages guests and team members professionally.
- Performs assigned duties and responsibilities.
- Smile and engage guests and team members with a positive professional demeanor.
- Performs other duties as assigned.
Benefits
- Competitive salary starting at $16.66/hr. with discretionary performance bonuses 2x a year!
- Complimentary meals and covered team member parking.
- Company-paid gaming licenses (Class A & Class B)
- Variety of additional voluntary benefits and retirement plans.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
