Valet Runner On call

Rivers Casino • Philadelphia, PA

34d

About The Position

Parks and retrieves guest vehicles safely according to established policies and guest service standards. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language Proactively greet team members and guests, initiating interaction to provide service Always use a positive parting remark to end the conversation

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent.
• One or more years of related experience or training preferred.
• Must have a valid driver's license and driving record must meet driver eligibility requirements of Rivers Casino's insurance policy.
• Able to drive vehicles with automatic or manual shift transmissions.
• Ability to communicate with team members and guests.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to obtain and maintain all necessary licensing.

Nice To Haves

• One or more years of related experience or training preferred.

Responsibilities

• Greets guests according to service standards.
• Explains Rivers Casino parking and retrieval procedure to ensure guest satisfaction.
• Responds to guest request for casino related information such as property amenities, special events and promotions.
• Strives to answer the valet phone within 3 rings and maintain professional telephone etiquette.
• Maintains proper storage and labeling of guest keys and tags.
• Opens and closes vehicle doors upon arrival and departure.
• Parks arriving vehicles and retrieves parked vehicles.
• Completes accident reports.
• Performs all other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED