Luxury Hotel Valet Attendant - Austin, TX

Parking Management Company • Austin, TX

61d • $7 - $12

About The Position

The Valet Parking Attendant provides outstanding service by safe parking and retrieving guest vehicles. As the first and last point of contact, Valet creates a welcoming and professional experience while ensuring safety and following all company procedures. Primary Objective Deliver friendly, efficient, and safe valet services while maintaining the security of guest vehicles. Greet guests, manage vehicle drop-off/pick-up, support traffic flow, and provide helpful, professional service.

Requirements

• High school diploma or GED required.
• Valid driver’s license and reliable transportation are required.
• Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years).
• Must successfully pass and maintain a clean background check.

Nice To Haves

• Previous customer service experience preferred.
• A helpful attitude and strong customer service mindset are essential.

Responsibilities

• Vehicle Inspections: Record vehicle condition and damage on claim tickets.
• Safety: Safely operate guest vehicles and follow key handling protocols.
• Compliance: Accurately clock in/out and report all tips.
• Housekeeping: Maintain cleanliness and organization of the valet area.
• Customer Service: Resolve guest concerns promptly and courteously.
• Professionalism: Arrive on time in uniform and follow all company policies.
• Team Support: Assist with additional duties as needed.

Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities.
• Paid time off
• Paid training
• Tuition assistance through Bellevue University - Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees