Valet Bellman

THE RANCH AT LAGUNA BEACHLaguna Beach, CA
2d$17 - $17Onsite

About The Position

Greet and welcome arriving guests as they enter The Ranch. Assist both arriving and departing guests with baggage handling. Provide a consistently high degree of both friendliness and efficiency for all guests and visitors by parking guest vehicles in a safe and orderly manner. Engage with guests using FORBES standards to ensure a positive guest experience.

Requirements

  • High school or equivalent education required. Valid state driver’s license required. Must have good driving record.
  • Prior experience as a bellman/valet required. Customer Service experience a must. Ability to operate all types of passenger vehicles (manual and automatic) required. Must be at least 21 years of age.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Must have satisfactory driving record.
  • Knowledge of The Ranch operations, its services, and facilities.
  • Must be able to lift up to 75 lbs. on a regular and continuing basis.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning and luggage handling tasks.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other team members.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Regular attendance is essential to the successful performance of this position.

Responsibilities

  • Drive guest vehicles from the motor court to the designated parking area of the garage for valet parking and return the guest vehicles to the motor court for guest pick-up when needed.
  • Welcome and escort guests to and from their rooms and assist with luggage. Inform guests of all safety features and promote The Ranch offerings. Maintain accurate logs.
  • Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
  • Assist guests with any requests and escort guests to their rooms.
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