114302 - Valet Attendant

SOUTHERN STAR COURT MANAGEMENT CORP•Irving, TX

13d•Onsite

About The Position

Texican Court is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. The Valet Attendant at Texican Court Hotel will be present at the hotel entrance. The attendants will be responsible for greeting and escorting guests, parking and retrieving vehicles, and managing payment for services. The Valet Attendant will exhibit the values and core service standards instituted at Texican Court. Duties: Be aware of events and meetings on property Review arrivals and any parking needs Review resumes for any parking or shuttle needs Greet guests at their vehicle as they pull up to the front drive Direct guests to appropriate venues and meeting spaces Accurately fill out valet parking ticket Keep valet parked keys organized Maintain cleanliness in the front drive and parking lot areas Ensure all valet parked cars are logged into valet log Lock all keys in the front desk key cabinet at the end of each shift Reconcile billing at the start of each day Assist with any deliveries (in house and external) as needed

Requirements

Hotel Operations or Customer Service experience preferred
Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Skilled in working with multiple computer programs

Responsibilities

Utilizing the Valencia Hotel Group Core Standards with every guest interaction
Practice all safety standards and guidelines set forth by Texican Court
Attend department and hotel meetings as scheduled
Familiarize and practice Texican Court Values and Virtues
Keep valet stand and supplies clean and organized
Have a workable knowledge of amenities in the area and how to get there
Drive guests in the hotel shuttle to their required destination within 3 miles of Texican Court
Obey all traffic laws and treat hotel and customer property with caution
Any other duties or responsibilities assigned by management