114302 - Valet Attendant
About The Position
Texican Court is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. The Valet Attendant at Texican Court Hotel will be present at the hotel entrance. The attendants will be responsible for greeting and escorting guests, parking and retrieving vehicles, and managing payment for services. The Valet Attendant will exhibit the values and core service standards instituted at Texican Court.
Requirements
- Hotel Operations or Customer Service experience preferred
- Communicates effectively with others
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
- Skilled in working with multiple computer programs
Responsibilities
- Be aware of events and meetings on property
- Review arrivals and any parking needs
- Review resumes for any parking or shuttle needs
- Greet guests at their vehicle as they pull up to the front drive
- Direct guests to appropriate venues and meeting spaces
- Accurately fill out valet parking ticket
- Keep valet parked keys organized
- Maintain cleanliness in the front drive and parking lot areas
- Ensure all valet parked cars are logged into valet log
- Lock all keys in the front desk key cabinet at the end of each shift
- Reconcile billing at the start of each day
- Assist with any deliveries (in house and external) as needed
- Utilizing the Valencia Hotel Group Core Standards with every guest interaction
- Practice all safety standards and guidelines set forth by Texican Court
- Attend department and hotel meetings as scheduled
- Familiarize and practice Texican Court Values and Virtues
- Keep valet stand and supplies clean and organized
- Have a workable knowledge of amenities in the area and how to get there
- Drive guests in the hotel shuttle to their required destination within 3 miles of Texican Court
- Obey all traffic laws and treat hotel and customer property with caution
- Any other duties or responsibilities assigned by management
Benefits
- Medical
- Dental
- Life insurance
- Paid Time Off
- Paid Community Service Days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
