Valet Attendant (Part Time)

Wynn Resorts•Everett, MA

3d•$24 - $24

About The Position

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. The Encore Boston Harbor Valet Attendant will be responsible for the ingress and egress of the valet experience on the property. This includes, but is not limited to: fulfilling job responsibilities to support the department and maximizing opportunities for success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

Requirements

21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Must have a Massachusetts driver’s license.
High school degree or equivalent preferred.
Minimum 3 years of experience preferred.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Conversational English required, second language a plus.
Ability to write instructions.
Ability to present information.
Ability to compute basic mathematical calculations.
Ability to decipher various reports and maintains reports upon request.

Nice To Haves

Culinary arts, hospitality or a related education or experience preferred.
Knowledge of Microsoft Office a plus.
Outstanding organizational and interpersonal skills as well as excellent attention to detail.

Responsibilities

Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.
Identifies key drivers of success.
Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Follow all company security and validation procedures to ensure only authorized individuals or owners can access vehicles.
Follow the ingress and egress processes designed for the property.
Operate and park both automatic and stick shift vehicles.
Follow all cash handling procedures.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.