Duties and Responsibilities: Greet the guest with positive body manner, friendly demeanor in accordance with the 5-10 rule; open hotel doors for guests during slow periods. Adheres to the guidelines of Rivers Casino parking and retrieval procedures. Explains to guests Rivers Casino parking and retrieval procedure to ensure guest satisfaction. Must strive to answer the valet phone within 3 rings and maintainprofessional telephone etiquette. Maintain proper storage and labeling of guest keys and tags. Keep the valet area and front of Casino entrance neat and free of trash. Maintain appropriate logbook or records during shift. Hand out valet tickets and perform damage inspections of all vehicles before parked. Hang coats and tag luggage for guests. Respond to reasonable guest requests or place guest in contact with appropriate person for assistance. Adherence to image guidelines is particularly essential for this high-guest contact position. All other duties as assigned.
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Job Type
Part-time
Career Level
Entry Level
Industry
Amusement, Gambling, and Recreation Industries
Education Level
No Education Listed