Valet Attendant Luxury Hotel

Propark Mobility • Fort Lauderdale, FL

66d • $16 - $18 • Onsite

About The Position

The luxury valet attendant is responsible for providing excellent customer service, safety parking and retrieving vehicles while creating a positive and welcoming experience for our guests staying in the hotel and daily visitors to our restaurants outlets while following all company and hotel policies and procedures, always positive, friendly and professional.

Requirements

• Previous Costumer service experience on luxury hotels is required.
• High School diploma or GED required
• Previous customers' service on luxury environment required
• Must maintain an acceptable motor vehicle record
• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way while remaining professional

Nice To Haves

• Valet parking: 2 years+
• Customer service: 2 years+

Responsibilities

• Always cheerfully greet guests and sincerely thank them upon exit.
• Park and retrieving guest vehicles in a safe and timely manner.
• Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles.
• Help the business by inspecting each vehicle before taking possession and following company guidelines.
• Impress us all by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and by being an all-around pleasure to be with.
• Be outside and active most of your day, standing walking, and sometimes helping with items or luggage weighing up to 50lbs.
• You may be asked by local management and supervisors to complete small cleaning or maintenance tasks or other special projects.
• Be able to provide excellent service in a fast pace environment and always keep calm.
• Be responsible for all vehicles inspections, safety driving, safety parking, We take safety seriously.
• Self-adaptative to attendance, grooming, and professional demeanor in luxury environments.
• Provide high levels of customer service of luxury hotel guests and residents and able to create great impression and memories on every interaction.
• Be able to adapt to attendance policies, arriving on time, following uniform rules and protocols and follow instructions and remain flexible at the moment we face unexpected changes.
• Tips are based on quality of performance and customers' interactions.

Benefits

• We promote from within - park your career here with a lot of opportunities to grow and develop as South Florida region is on expansion.
• Access to on-site cafeteria.
• Laundered uniforms you will have clean uniforms on site any time you are on shift.
• Free Parking!
• Flexible scheduling and attendance. We pay Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, dental, vision, and 8 supplemental insurances, including pet insurance!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees