Valet Attendant (On-Call)

Four Seasons•Minneapolis, MN

16d•$16•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. The Four Seasons Hotel Minneapolis seeks a Valet Attendant to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here. The Four Seasons Hotel Minneapolis seeks a Valet Parking Attendant to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!

Requirements

A valid driver’s license and clean driving record
Ability to drive all types of vehicle including manual stick
Must be at least 18 years of age and be able to pass a criminal background and drug screen
100% mobility  and standing – will be outside for majority of shift
P ulling and pushing of luggage carts with weight up to 200 pounds.
Lift or carry luggage/ boxes up to 100 pounds

Nice To Haves

Experience in Valet operations and hospitality is preferred but not

Responsibilities

Greet guests who arrive by opening their car door and welcoming them to the hotel , and assist in their arrival experience
Retrieve valet cars for guests departing from the hotel, assisting with luggage, car door and their departure experience
Issue appropriate valet parking ticket to guests who want car parked
Assist guest with unloading luggage from the car, and subsequently guide hotel guests to the Front Desk for Check-in
Offer services to transport luggage to the room and/or escort guest to their rooms
Explains parking rates and retrieval procedures to guests upon arrival
Greet and open hotel doors for all guests and local patrons arriving on foot
Station and hold hotel entrance doors for guest arriving and departing to and from the hotel
Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars
Provide guest with directions, recommendations and information about the city and its attractions
Arrange taxis as needed for guest
Handle all guest interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Resolve guest complaints, and assist guests in all inquiries in connection with hotel services, the local area, and in house events
Drive guest to their destination of choice within a 3 mile radius as part of the Four Seasons Minneapolis House Car program
Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
Acknowledge and greet guests within five feet with a professional and friendly demeanor.
Use guest last names during interactions
Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system.
Consistently complete location on all key tags after parking vehicle.
Calculate and collect revenue for vehicles when needed
Work harmoniously and professionally with all departments in the hotel
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact .
Work harmoniously and professionally with co-workers , supervisors and management .