Valet Attendant - MGM National Harbor
About The Position
In this exciting role, you’ll be the first smiling face our guests see as they arrive, setting the tone for an unforgettable experience. Your key responsibilities as a Valet Attendant will include greeting guests with enthusiasm, parking and retrieving a variety of vehicles, and ensuring everyone starts their visit with exceptional service. If you love the thrill of a fast-paced environment, enjoy meeting new people, and have a knack for excellent customer service, this is the perfect opportunity for you! Join us and help make every guest feel like a VIP as they roll into their adventure!
Requirements
- Two years of experience in a service related industry preferred
- Able to work a varied shift to include weekends, holidays, and evenings
Responsibilities
- Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services
- Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
- Accommodate guests requiring special assistance and aid
- Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
- Assist in regulating the movement and flow of vehicles to avoid traffic congestion
- Answer guest questions about hotel registration, restaurants, events, activities, and attractions
- Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
- Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
- Assist bell persons with the movement of luggage as necessary
Benefits
- Health & Income Protection benefits (for eligible employees)
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
