La Mansion - Valet Attendant Overnight
About The Position
Omni La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks. Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match. Valet Attendant / Bellperson Overview: To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.
Requirements
- Must be 21 years of age
- Must have no more than 1 motor vehicle violation in the last recent 2 years
- Must have a valid TX Driver License
- Must be able to lift 50 lbs, push/pull 150 lbs
- Excellent customer service skills
- Must have strong communication, presentation, training and organizational skills
- Maintain a professional business appearance, attitude and performance
- Must be able to work a flexible schedule including weekends and holidays
- Candidates must be able to speak fluent English
Responsibilities
- Valet and retrieve vehicles for guests
- Assist, retrieve and load luggage for guests
- Utilize bell carts effectively and with caution
- Use friendly and appropriate expressions when engaging guests
- Be fully acquainted with the different points of interest
- Ensure that the public areas, bell closet are maintained, clean and tidy
- Follow-up with guest complaints to ensure that any problems are resolved
- Direct guests to the Front Desk or meeting rooms
- Call taxis and/or shuttle for guests as needed
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible
- Engage in conversation with as many guests as possible
- Attend all designated staff meetings and training sessions
- Complete all tasks assigned by manager
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
